**Effective Date:** July 2026 | **1079 Frankston-Flinders Rd Somerville 3912:** Victoria, Australia | **Currency:** AUD ($)

Welcome to Amazing Toys. Please read these Terms and Conditions carefully before using our website or making a purchase. By accessing, browsing, or purchasing from our online store, you agree to be bound by these terms.

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## 1. General Conditions & Website Use
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction. We reserve the right to refuse service to anyone for any reason at any time.

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## 2. Business & Contact Information
**Amazing Toys Pty Ltd** is an Australian operated business.
* **Physical Address:** 1079 Frankston-Flinders Rd Somerville 3912, Victoria, Australia
* **Customer Support:** Info@amazingtoys.com.au
* **Phone:** 03 5929 2344
* **ABN:** 25 679 122 546

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## 3. Pricing, Payments & Orders
All prices listed on our website are in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.
* **Payment Processing:** Payments are securely processed via encrypted payment gateways. We accept major credit/debit cards (Visa, Mastercard, American Express).
* **Order Acceptance:** We reserve the right to cancel or limit any order placed with us. In the event of an order cancellation, we will notify you via the email provided at checkout.
* **Shipping & Delivery:** Expected dispatch times and shipping fees are calculated at checkout. Standard dispatch takes 1–3 business days.

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## 4. Returns & Refund Policy

### 4.1 Standard Returns
We accept returns for items within **28 days** of the date of purchase, provided the items meet the following criteria:
* **Condition:** Items must be in new, saleable condition and in their original, unopened packaging.
* **Proof of Purchase:** A valid receipt or order confirmation must be provided.
* **Change of Mind:** Please note that we do not offer returns, exchanges, or refunds for "change of mind" purchases. We encourage you to review your order carefully before completing your checkout.

### 4.2 Non-Returnable Items
Due to the nature of our products and services, the following items are not eligible for return or exchange:
* **Sale Items:** Any items marked down for clearance, or items discounted due to previous damage or floor stock.
* **Perishable Goods:** Lollies, confectionery, and all balloon products (inflated or deflated).
* **Customised or Personalised Items:** Any goods created to your specific requirements.
* **Digital Goods:** Gift cards and store vouchers.
* **Services:** Fees related to party planning, entertainment, or event bookings.

### 4.3 Faulty Goods
If you believe an item you purchased is faulty, not of acceptable quality, or does not match its description, we will meet our obligations under **Australian Consumer Law (ACL)**.
If a product is deemed faulty, we will offer a resolution in the form of a replacement, exchange, credit note, or repair. A refund will be issued if a suitable remedy cannot be provided.
* **Assessment:** Management reserves the right to inspect the goods before authorizing a replacement or refund.
* **Manufacturer Warranty:** For some items, we may be required to return the product to the manufacturer for assessment before a final decision can be made.
* **How to Claim:** If you have an issue with an item purchased online, please contact us immediately at **Info@amazingtoys.com.au** with your order number and photos of the fault.

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## 5. Subscription Terms and Conditions
By signing up for an Amazing Toys subscription, you agree to the following terms:
* **Billing & Authorisation:** Subscriptions are billed automatically on a recurring basis as selected at checkout. You authorize us to charge your chosen payment method for these recurring fees.
* **Modifications:** You may manage, pause, or cancel your subscription at any time by logging into your account on our website. To avoid being charged for the next cycle, changes must be made at least **48 hours** before your next scheduled billing date.
* **Refunds on Subscriptions:** Subscription fees are non-refundable once a cycle has commenced. If you cancel, you will continue to have access to your subscription benefits until the end of the current billing period.
* **Price Changes:** We reserve the right to adjust subscription pricing. We will provide reasonable notice of any price changes via the email address associated with your account.

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## 6. Partner & Payment Vendor Operations
To ensure transparent platform governance, the following standard service provisions govern all merchant operations and gateway transaction processing:
* Financial settlement schedules are subject to platform compliance rules and verification checks.
* Unforeseen merchant holdbacks or payout delays remain subject to payment gateway terms.
* Customer dispute procedures follow card scheme operational requirements (Visa/Mastercard).
* Key risk assessments are systematically executed on online payment traffic.
* Service availability of digital payment channels depends on network uptime.
* Qualified transactions are routed automatically through standard authorization pipelines.
* User accounts remain bound by platform rules until processing agreements terminate.
* All historical batch records are retained in compliance with financial recordkeeping laws.
* Recurring billing consents may be revoked at any time via user account settings.
* Explicit card authorization tokens are invalidated immediately upon subscription termination.

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## 7. Intellectual Property & Consumer Law
All content included on this site, such as text, graphics, logos, images, and software, is the property of Amazing Toys. Nothing in these Terms excludes, restricts, or modifies any guarantee or right implied by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

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## 8. Limitation of Liability & Governing Law
To the maximum extent permitted by law, Amazing Toys shall not be liable for any indirect or consequential damages. These Terms are governed by and construed in accordance with the laws of **Victoria, Australia**.